Online Help

How do I sign up online?
Simply log on to acsDetermiNation.org and find your local event. Then click Get Involved and choose to sign up or join an existing team. From there, follow the few easy steps to complete the process. If you have questions about signing up, don’t hesitate to call your local American Cancer Society office.

We highly recommend that all participants sign up to use the DetermiNation online fundraising tool - it makes it easy to email many people at once to ask for support. It also makes it easy for donors to make quick and secure online donations. You can use your Training Center to track online and offline (cash and checks) donations, and to send thank-you emails or e-cards.

Is there a DetermiNation registration fee or a minimum amount to raise?
DetermiNation athletes commit to raise funds to help save lives from cancer. Sound intimidating? It's not. We've established realistic fundraising goals for each race, and we provide the tools you'll need to make it easy and fun. Think of your DetermiNation participation as your personal stake in the fight against cancer. It's an opportunity to get your family and friends involved in a cause you're passionate about, and you'll be amazed at the support you'll receive.

As a member of the DetermiNation team, we're counting on you to fulfill your event's stated fundraising minimum. That's why, if you don't reach your goal, you will be required to make a personal donation to fulfill the balance. But don't worry - raising money is way easier than you think, so this shouldn't be a problem for you. Be sure to take advantage of the many tools and tips we offer to help you meet your fundraising goals.

What benefits will I receive from joining the American Cancer Society DetermiNation team?
You will get access to training and the ultimate VIP training race experience on the DetermiNation team. Click here to learn more about the benefits of being a DetermiNation team member.

Is my information secure online?
The American Cancer Society has made every effort to protect your personal information. We use industry-standard SSL encryption techniques to ensure that your credit card information, passwords, and personal information travel securely over the Internet. There is also an encryption engine on our database server that securely stores your data.

How is credit card information handled?
Credit card information is not stored in our database. During the donation process, we send donor credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial for the credit card donation.

How do I use my username and password?
Every time you visit our Web site at acsDetermiNation.org, be sure to log in with your username and password at the top right of the home page. If you have visited the site before, your computer may have a cookie and will recognize you, logging you in automatically. Logging in provides you access to your Training Center, your personal page, your team's information, and online tools to encourage your friends and family to support you. (A cookie is a small piece of information a Web site leaves on a visitor's computer when the visitor is browsing the site. Cookies are used to remember information about a visitor to be used at a later time.)

What if I've forgotten my username and password?
Remember that your username and password are case sensitive. Still no luck? Click here to find your password. You will receive an email with your username and password.

How do I change my username and/or password?
First, Log in to the site using your current username and password. After logging in, you will see a link at the top of the page called My Profile. Once you are in your profile, you will be able to change your contact information, email address, username, and password. All changes will be made to your account immediately. There is no need to log in again.

What is a personal page?
It's a page all about YOU - and your personal fight to save lives from cancer. Think of it as an online promotional tool to use when asking your friends and family to join your team or support you by making a donation. Once you sign up for an event online, a personal Web page will automatically be created for you. You have the option of personalizing this page by going to My Training Center and customizing your page with photos and stories. It's an easy and effective way to spread the word to everyone you know! Upload a photo of yourself or a loved whose cancer journey has motivated you to action. Or, share a personal story about why you're participating in your endurance event. This is your place to express why you support the American Cancer Society and encourage others to join you.

By default, I have a personal page. Do I have to change it?
No, but we recommend you do. A compelling personal page attracts and engages supporters, so it's best if you tell your story and explain why dedicating your training and race efforts to the fight against cancer is important to you. Emails you send through your Training Center will link people to your page, so be sure it speaks to them with your personal words and photos. Your personal page can be your own creative expression of your commitment to the cause. And a compelling personal page will help boost your fundraising (hint, hint!).

How do I change my personal fundraising goal?
Way to get ambitious! Log in to the site using your user name and password. Then click on My Training Center. The bottom right-hand side of your Training Center is where you can modify your personal fundraising goal. Simply enter your new goal and submit the changes.

How can I see who has donated to me?
Log in to the site using your username and password, then click on My Training Center. Click the My Progress tab; this will allow you to view your donor list and the amounts donated. Don’t forget to thank your donors!

How can I see who is on my team?
Log in to the site using your username and password, then click on My Training Center. Click the Team Progress tab; this will allow you to view your team roster and the amounts raised by each team member.

What is the difference between making my personal page private or public?
By default, a personal page is public, meaning your name will appear on the participant search list, and anyone visiting the site will be able to support you. Setting your personal page to "private" via the tools in My Training Center means your name will not appear in the participant search list and only people you personally invite will be able to support you.

Ask your employer about a Gift Matching!

Matching gifts are an easy way to double your impact on the fight against cancer. Many people don’t realize that by filling out a simple form a $100 donation can become a $200 donation. Learn More.

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