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Help with DetermiNation Online

It takes determination to endure.
It takes DetermiNation to find a cure.


Below are some resources that will help you use our DetermiNation online tool. Simply click to watch one of our new instructional videos, or review one of our step-by-step instructions sheets or the list of FAQs.

Watch a Help Video

How to sign up online
How to find a participant/make a donation How to utilize your Personal Participant Center
How to update your Personal Page How to send emails from your Personal Participant Center

 

Print a Help Document

 DN Icon 15x15 Sign Up, Set Up, Send

 DN Icon 15x15 How to Enter a Check or Cash Donation to an Individual

 DN Icon 15x15 How to Enter a Check or Cash Donation to a Team

  Help with Social Networking

 DN Icon 15x15 Help with your DetermiNation personal blog

 


Online FAQ

How do I sign up online?
We offer a quick and easy way for you to sign up for the DetermiNation endurance event program and raise money online.

Simply visit our DN Icon 15x15 DetermiNation home page and click on a state to find the local events in that area. Then click Get Involved and click to sign up or join an existing team. From there, follow the few easy steps to complete the online registration process. If you have questions about signing up, don’t hesitate to call your local American Cancer Society office.

We recommend that all participants who sign up to take advantage of our online fundraising tool, which makes it easy to email many people at once to ask for support. It also makes it easy for donors to make quick and secure online donations. You can use your Personal Participant Center Web page to track online and offline (cash and checks) donations, and to send thank-you emails or e-cards.

Is there a DetermiNation program registration fee or a minimum amount to raise?
As a member of the DetermiNation program, you are making a commitment to help save lives. We’ve established realistic fundraising goals for each of our race participants and we provide the tools you’ll need to make it easy and fun. Once you share with people how their support helps save lives every day, you’ll find that others want to help you fight as well. We work to keep DetermiNation program costs low to ensure that every dollar you raise helps save lives. Each DetermiNation program Web site offers a section called Info for Athletes where you can learn more about fundraising goals for your specific event information. Athletes are responsible for honoring the stated fundraising minimum. If you are unable to do so, they will be required to fulfill the balance through a personal donation.

What benefits will I receive from joining the American Cancer Society DetermiNation program?
As a member of the American Cancer Society DetermiNation endurance event program, you are eligible to receive many benefits* to help you achieve your race goals and keep you motivated. Visit your event’s DetermiNation program Web site to learn more about the benefits of being an athlete with the DetermiNation program.

Is my information secure online?
The American Cancer Society has made every effort to protect your personal information. We use industry-standard SSL encryption techniques to ensure that your credit card information, passwords, and personal information travel securely over the Internet. There is also an encryption engine on our database server that securely stores your data.

How is credit card information handled?
Credit card information is not stored in our database. During the donation process, we send donor credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial for the credit card donation.

How do I use my username and password?
Every time you visit your event’s DetermiNation program Web site, be sure to log in with your username and password at the top right of the home page. If you have visited the site before, your computer may have a cookie and will recognize you, logging you in automatically. Logging in provides you access to your Participant Center Web page, your personal page, your team's information, and online tools to encourage your friends and family to support you. (A cookie is a small piece of information a Web site leaves on a visitor's computer when the visitor is browsing the site. Cookies are used to remember information about a visitor to be used at a later time.)

What if I've forgotten my username and password?
Remember that your username and password are case sensitive. DN Icon 15x15 Click here to request an email with your username and password.

How do I change my username and/or password?
First, DN Icon 15x15 Log in to the site using your current username and password. After logging in, you will see a link at the top of the page called My Profile. Once you are in your profile, you will be able to change your contact information, email address, username, and password. All changes will be made to your account immediately. There is no need to log in again.

What is a personal page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up online for a DetermiNation program, a personal Web page will automatically be created for you. You have the option of personalizing this page by going to My Participant Center. You will be able to customize it with photos and stories. It is an easy and effective way to spread the word to everyone you know! Upload a photo of yourself or a loved whose cancer journey has motivated you to action. Or, share a personal story about why you’re participating in your endurance event. This is your place to express why you support the American Cancer Society and encourage others to join you.

By default, I have a personal page. Do I have to change it?
No, but we recommend you do. Once you sign up online for a DetermiNation program, a personal page is automatically created for you. A compelling personal page attracts and engages supporters. So it’s best if you tell your story and explain why dedicating your training and race efforts to the fight against cancer is important to you. Emails you send through your Participant Center will link people to your page, so be sure it speaks to them with your personal words and photos. Your personal page can be your own creative expression of your commitment to the cause. And a compelling personal page will help boost your fundraising.

How do I change my personal fundraising goal?
DN Icon 15x15 Log in to the site using your username and password. Then click on My Participant Center. There you can modify your personal fundraising goal. Simply enter your new goal and submit the changes.

How can I see who has donated to me?
DN Icon 15x15 Log in to the site using your username and password, then click on My Participant Center. Click the My Progress tab; this will allow you to view your donor list and the amounts donated.

How can I see who is on my team?
DN Icon 15x15 Log in to the site using your username and password, then click on My Participant Center. Click the Team Progress tab; this will allow you to view your team roster and the amounts raised by each team member.

What is the difference between making my personal page private or public?
By default, a personal page is public, meaning your name will appear on the participant search list, and anyone visiting the site will be able to support you. Setting your personal page to "private" via the tools in My Participant Center means your name will not appear in the participant search list and only people you personally invite will be able to support you.